Part 1 An Introduction to Business Correspondence Chapter 1 Introduction to the Business Correspondence Chapter 2 The Forms of Business Correspondence Chapter 3 The Components in Business Correspondence Chapter 4 The Writing Principles in Business Correspondence Chapter 5 Other Business Writing Part 2 Business Correspondence in International Visible Trade Chapter 6 Looking for Potential Customers Chapter 7 Discussing Price Chapter 8 Signing a Contract Chapter 9 Dealing with Complaints Chapter 10 Other Business Partnership Part 3 Simulation Training in Major Documents Chapter 11 Official and Organizational Documents Chapter 12 Financial Documents Chapter 13 Commercial Documents Chapter 14 Shipping Documents Chapter 15 Insurance Documents Part 4 Simulation Training in Business Correspondence Chapter 16 Simulation Training in Business Correspondence (1) Chapter 17 Simulation Training in Business Correspondence (2) Chapter 18 Simulation Training in Business Correspondence (3) 參考文獻(xiàn)
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