Chapter1 機場服務 Airport service Unit 1 Booking the Ticket預訂機票 Unit 2 Purchasing Tickets&Refunding Tickets購票與退票 Unit 3 Flight Connections航班中轉(zhuǎn) Unit 4 Flight Delay航班延誤 Unit 5 The Customs at the Airport機場海關(guān) Unit 6 Checked Baggage托運行李 Chapter2 空中乘務In-flight Service Unit 1 Eating and Drinking Service飲食服務 Unit 2 Medical Service醫(yī)療服務 Unit 3 Entertainments Service娛樂服務 Unit 4 Other Services其他服務 chapter 3 公共交通服務PubicTransportation Service Unit 1 Route Inquiry線路咨詢 Unit 2 Buying Tickets購買車票 Unit 3 Serving Passengers為乘客服務 Unit 4 Tickets at the Subway Station在地鐵站買票 Unit 5 Taking Subway乘地鐵 chapter 1 列車服務TraIn Service Unit 1 About the Tickets票務情況 Unit 2 At the Train Station在火車站 Unit 3 Check Tickets and Aboard檢票上車 Unit 4 Service on the Train車上服務 Unit 5 Get One’S Baggage行李領(lǐng)取 chapter 5 出租車服務Taxi service Unit 1 Booking a Taxi預約出租車 Unit 2 Arranging the Baggage安排行李 Unit 3 Taking a Taxi乘出租車 Unit 4 Taking a Short Cut抄近路 chapter 6 海上郵輪服務cruise Service Unit 1 Booking Ferry Ticket訂船票 Unit 2 On the Ship乘坐郵輪 Unit 3 The Customs Examination海關(guān)檢查