商務英語寫作王：英國資深商務英語教學專家撰寫，最權威、最實用的商務及電郵寫作指導，200范文，1000實用例句，附贈美國專家朗讀MP3光盤

商務電子郵件的寫作技巧
通用表達
日常通信
常用商務縮略語Common Business Abbreviations
起首語與結束語Openings and Closings
致謝Expressing Thanks
祝福Expressing Good／Best Wishes
道歉Apologies
表示吊唁／慰問Expressing Condolences
表示同情Expressing Sympathy
邀請Invitations
提醒Reminders
請求幫助Requesting Help
提供幫助Offering Help
提出建議Giving Suggestions
警告Giving Warnings
提出意見Giving Advice
贊賞Appreciation
推薦　Recommendations
祝賀Congratulations
投訴Complaints
預約Appointments
歡迎Welcome
附件Attachments
取消Cancellations
資訊
詢問聯(lián)系方式Asking for Contact Information
安排時間，制訂計劃　Arranging Time and Making Plans
傳達一般的資訊Conveying Neutral News
傳達好消息　Conveying Good News
傳達壞消息Conveying Bad News
索取資訊Requesting Information
公告或通知Announcements or Notices
確認郵件Confirmation Message
闡明Clarification
更新Update
請求和批準
向員工征求意見Request for Employee Suggestions
申請授信審批(企業(yè)對企業(yè))
Request for Credit Approval(Business to Business)
申請授信審批(消費者對企業(yè))
Request for Credit Approval(Consumer to Business)
征求計劃書Request for Proposal IRFP)
申請購買辦公設施Request for Buying Office Facilities
申請延長截止日期　Request for Deadline Extension
招標Request for Bids
要求提交預算Request for Budgets
批準員工的意見Approval for Employee Suggestions
批準授信(企業(yè)對企業(yè))
Approval for Credit Application(Business to Business)
批準授信(企業(yè)對消費者)
Approval for Credit Application(Business to Consumer)
批準計劃書Approval for Proposal
批準購買辦公設施Approval for Buying Office Facilities
批準延長截止日期Approval for Deadline Extension
批準投標Approval for Bids
批準預算Approval for Budget
拒絕
拒絕意見Suggestion Rejection
拒絕授信申請(企業(yè)對企業(yè))
Credit Application Rejection(Business to Business)
拒絕授信申請(企業(yè)對消費者)
Credit Application Rejection IBusiness to Consumer)
拒絕建議Proposal Rejection
拒絕購買辦公設施Buying Office Facilities Rejection
拒絕延長截止日期Deadline Extension Rejection
拒絕投標Bid Rejection
拒絕預算Budget Rejection
態(tài)度
驚訝Surprise
高興Gladness
感謝和欽佩Appreciation and Admiration
鼓勵　Encouragement
關心與關注Care and Concern
表達祝愿Expressing Wishes
表達意向Stating Intentions
指出重要性Expressing Importance
表示能力Expressing Ability
請求許可Asking for Permission
應不應該?　Should l or Shouldn’t 17
贊同與不贊同Agreeing and Disagreeing
喜歡與不喜歡Likes and Dislikes
表達偏好Expressing Preferences
表示有興趣Expressing Interest
表示好奇Expressing Curiosity
責備與抱怨Blaming and Complaining
肯定與不肯定Certainty and Uncertainty
可能和不可能Possibility and Impossibility
猜測Guesses
時間和空間
時間Time
頻度Frequency
次序和順序Sequence and Order
……
性質和數(shù)
情景表達
通知
公司介紹
會議相關的文書寫作
聯(lián)系客戶
市場營銷與銷售
貿易與服務
人力資源
工作面試
參考面試